Returns & Exchanges
At Morilee New York, we want you to feel beautiful and confident in your purchase. If you are not completely satisfied with your order, we offer a streamlined return process for eligible unworn and unaltered garments within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags, security loops, and protective coverings remain intact and attached.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you obtain a tracking receipt for your records.
- 4.Inspection and Refund
Once our quality control team verifies the garment's condition, your refund will be processed to your original payment method within 7 to 10 business days.